Most of the features of our Mobile App require you to enroll or the register; these actions involve providing the necessary information and details like email ID, password, address or any other kind of information.
For using the online services for transacting in mutual funds through the Mobile App, you need to provide us with the necessary personal information such as Name, Bank account number, telephone number or PAN to confirm your registration. To enable the online investing in mutual funds ‘KYC Verification’ is a must and for that, Mfplanner like AMCs or RTAs or any licensed and approved service provider for the purpose of completing the online transaction in mutual funds.
The Mobile App may further ask for other personal details to render ancillary benefits of the services. For that, you are given the opportunity to accept or decline the request of the application for submitting those details.
The Mobile App accesses and discloses the personal information provided by you as follows:The Mobile App uses the information to confirm your subscription for the product that you have availed or tend to avail in future from Mfplanner .
To deliver any service-related alerts, notifications, advice or information to your use of the service.
To examine Mobile App activity and also to modify the services that are offered by the company.For conducting market research, analyzing issues related to troubleshooting, planning projects or for any other service enhancement activities.
To keep the third-party that provides or renders services to Mfplanner updated of mandatory details in addition to restrictions posed by the privacy described above.
To improve the features of the Mobile App to meet your needs and preferences whenever required.
We will not share, trade or disclose your confidential data or information with any affiliated or non-affiliated third party, except to those as mentioned above and also to those who:Ensure availability of products and services
Deal in written report generation
Confirm to lawful requirements or abide by judicial process
Make use of proper terms and conditions of the products and services
Safeguard the interest of Mfplanner , its associates, third-party or any other person Mfplanner e may aggregate personal details and disclose them in a non-identifiable manner for the purpose of market research, promotion, advertising and comparison with related organisations.
When you prefer to close your account from the Mobile App, your personal information and data will be permanently deleted from our primary servers through which your account would not be accessed further. The Mobile App will unplug the connections established with your account that will further lead to deletion of all the credentials of your account.
However, some portion of your data which consists of collective information traced from your account will continue to remain on our production servers. Your data may also remain saved on our backup servers or media to ensure the continuity of our services even in the case of failure or harm to particular production servers.
For ensuring the privacy and security while registering of the services, the Mobile App request you to provide the login ID and password. The login ID and password must not be shared with any third party, as providing your credentials to any other person will result in losing the personal information. Additionally, it is recommended that you should change your password on a regular basis.
For protecting the accounts and devices from the unauthorized or unlicensed access, Mobile App mainly adopts different encryption techniques, firewalls as well as authenticated procedures so you can stay protected while accessing your linked accounts easily. The Mobile Mobile App encodes the password in such a way that recovering it is not possible; only changing the password can help you restore your access.
If your Mfplanner account is suspended or cancelled due to any unforeseen reason, you are not entitled to make any payment. Still, if there is a deduction of amount from your bank account, the amount will be refunded to your account as per your bank’s policies.
Please note that Mfplanner is not liable to refund amount to the user if the amount is deducted due to technical errors occurring at payment gateway’s end or due to altered banking procedures.
It is also worth mentioning that Mfplanner does not deduct any amount as joining fees or annual subscription fees.
Mfplanner may cancel or terminate this Agreement with you at any time on a single notice:-If a person is found uploading any objectionable content
At the time of Registration, if you provide us with incorrect or fake information.
If you are found breaching any provision of our agreement
If Mfplanner finds it suitable as per law
As a user, you are free to modify or cancel the payment by following the instructions mentioned. Mfplanner is not liable if you are not able to follow the payment instructions or fail to make the payment on payment due date for any known or unknown reasons; payment process is designed to follow its due course if you are not able to stop or fail to implement the instructions as required on the due date.
In case of such failures, Mfplanner reserves the right to levy penalty for non-compliance of payment instruction by the user, however, the customer is given notice for the same in advance.
Mfplanner is not liable for any damage or financial obligation arising out of use of third-party sites, Bank or Partner Merchant services. You agree that in any such instance Mfplanner shall not be held responsible for the impending loss/damage and that you will not hold the company liable for cancellation or discontinuation of your account.